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Knowledgebase Troubleshooting

Troubleshooting

Common issues and how to fix them.

01

My Server Won’t Start - Common Causes & Fixes

Troubleshoot the most common reasons a game server or VPS fails to start.

02

How to Read Crash Logs & Error Messages

Understand how to find and interpret error logs to diagnose server problems.

03

Fixing High CPU or RAM Usage

Identify what is consuming your server’s resources and take action.

04

Resolving Connection Timeouts & Lag Issues

Diagnose and fix connectivity problems between players, visitors, and your server.

05

Website Showing 500/503 Errors - What to Do

Understand what HTTP 500 and 503 errors mean and how to fix them.

06

FTP/SFTP Connection Problems

Troubleshoot common issues when connecting to your server via FTP or SFTP.

07

DNS Not Propagating - How Long to Wait & What to Check

Understand DNS propagation times and how to verify your DNS changes are taking effect.

08

How to Contact Support & What Info to Include

Get the fastest possible resolution by providing the right information when you reach out.

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