Once you log in to your SimplisticNode account, you will land on the Client Dashboard. This is your command centre for managing services, viewing invoices, submitting support tickets, and more. Here is an overview of the key areas you will find.
Dashboard Overview
The main dashboard view gives you a snapshot of your account at a glance. You will see a summary of your active services, any outstanding invoices, and recent support tickets. This makes it easy to stay on top of everything without having to dig through menus.
Key Sections
Services
The Services section lists all of your active and inactive products. From here, you can click into any service to view its details, access the relevant control panel, or manage settings such as upgrades, cancellations, and renewals.
Billing
Under Billing, you will find your invoices, payment methods, and transaction history. You can pay outstanding invoices, add or update payment methods, and view credits applied to your account. This section also allows you to manage auto-pay preferences.
Support
The Support section is where you can submit new support tickets, view the status of open tickets, and browse replies from our team. We aim to respond to all tickets as quickly as possible, and this area keeps all your conversations in one place.
Account Settings
Account Settings allows you to update your personal information, change your password, enable or disable Two-Factor Authentication, and manage notification preferences. Keeping your account details up to date ensures you receive important alerts about your services.
💡 Tip: Bookmark your Client Dashboard for quick access. If you ever loose track of a service or invoice, the dashboard search and filter tools can help you find what you need fast.